Terms & Conditions

Last Updated: May 08, 2026

1. Binding Agreement & General Provision

These Terms and Conditions (“Terms”, “Agreement”, “Contract”) constitute a legally binding and enforceable agreement made between you, whether personally or on behalf of a legal entity (“Client”, “You”, “Your”) and Thinkraft Technologies (“Studio”, “We”, “Us”, “Our”, “Thinkraft Technologies”), a premier product launch studio headquartered in Vadodara, Gujarat, India. This Agreement governs your access to and use of the thinkraft.tech website (the “Site”), as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Services”).

By accessing the Site or engaging our professional services, you expressly acknowledge that you have read, understood, and agreed to be bound by all of these Terms and Conditions. These Terms apply to all visitors, users, and clients of the Studio. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.

We will alert you about any changes by updating the “Last Updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site or our Services after the date such revised Terms are posted.

2. Detailed Definitions & Interpretations

To ensure absolute clarity in our professional relationship, the following terms shall be interpreted as defined below:

  • Work Product

    Refers to the unique, custom-built deliverables created by Thinkraft Technologies specifically for the Client as part of an engaged project. This includes but is not limited to: source code, design files, user interface components, database schemas, brand guidelines, strategy decks, and technical documentation.

  • Studio Background IP

    Refers to the intellectual property, code libraries, development frameworks, design patterns, and proprietary methodologies owned or licensed by Thinkraft Technologies prior to the project’s commencement or developed independently during the project’s lifecycle for use across multiple clients.

  • Statement of Work (SOW)

    The primary legal and technical document that specifies the unique scope, timelines, delivery milestones, acceptance criteria, and specific fee structures for an individual project engagement.

  • Acceptance Period

    The predefined window of time (typically 7 calendar days) following the delivery of a milestone during which the Client must review, test, and either approve the work or provide detailed feedback for remediation.

  • Confidential Info

    All non-public information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

3. Professional Services: The Thinkraft Technologies Lifecycle

Thinkraft Technologies operates as a comprehensive Product Launch Studio. Our services are engineered to move ideas from conceptualization to market-ready reality in a highly disciplined environment. Our core service areas include:

01
Strategic Discovery & Technical Roadmapping

Before a single line of code is written, we engage in deep-dive strategy sessions. This includes stakeholder interviews, competitive landscape mapping, technical feasibility auditing, and the development of a phase-wise delivery roadmap. This phase is designed to minimize technical debt and ensure market alignment.

02
Premium UI/UX Architecture & Brand Systems

Our design team creates world-class visual identity systems and user experience architectures. This includes high-fidelity prototyping, user flow optimization, accessibility auditing (WCAG compliance), and the creation of comprehensive design tokens and component libraries for scalable development.

03
Full-Stack Engineering & MVP Construction

The core of our studio is engineering excellence. We build robust, scalable Minimum Viable Products using modern tech stacks. Our services cover front-end development, API architecture, database optimization, third-party integrations, and automated quality assurance (QA) testing protocols.

04
Technical Infrastructure & Cloud Operations

We handle the complexities of cloud deployment, server-side scaling, and system optimization. Our infrastructure setup services ensure your product runs on reliable infrastructure with the necessary monitoring and logging systems to measure stability and drive uptime from day one.

4. Client Responsibilities & Governance

A successful technical partnership requires active and informed participation from the Client. By entering into this Agreement, the Client commits to the following:

A. Timely Decision Making

The Client must appoint a Project Sponsor or single point of contact with the authority to make final decisions on design, scope, and technical direction. Delays in feedback beyond 72 hours may result in project suspension or rescheduling.

B. Provision of Assets & Data

The Client is responsible for providing all necessary branding assets, content, API keys, and third-party account accesses required for project execution. Thinkraft Technologies is not liable for delays caused by the absence of these prerequisites.

C. Legal Clearance of Content

The Client represents and warrants that all content (text, images, trademarked logos) provided to Thinkraft Technologies for inclusion in the product is either owned by the Client or properly licensed. The Client shall indemnify Thinkraft Technologies against any claims of copyright infringement.

D. Professional Conduct

All interactions between the Client and Studio team members must be conducted with mutual professional respect. We reserve the right to terminate any engagement immediately in the event of harassment, abuse, or unethical demands.

5. Exhaustive Financial & Payment Protocol

Transparency in our financial relationship is paramount. Our payment protocols are designed to ensure resource stability and project momentum:

5.1 Commitment Fees & Deposits

All project engagements require an upfront commitment fee, typically ranging from 30% to 50% of the total estimated project value.

This fee is non-refundable as it is used to secure the availability of our engineering and design leads, initiate deep-dive strategy sessions, and allocate the necessary server and tool resources. If a project is cancelled before work begins, this fee compensates the Studio for lost opportunity and administrative costs.

5.2 Milestone-Based Billing Architecture

Remaining payments are triggered by the successful delivery and acceptance of project milestones as defined in the SOW. Work on the subsequent milestone will not commence until the invoice for the previous milestone has been settled in full.

5.3 Invoicing, Taxes & Late Penalties

  • Invoicing Cycle: Invoices are sent electronically and are due within 7 calendar days of issuance ("Net 7").
  • Statutory Taxes (GST): For Indian clients, GST (currently 18%) will be added to the invoice value. Clients are responsible for providing their valid GSTIN for tax credit purposes.
  • International Payments: International clients must pay the full invoiced amount. Any withholding taxes (TDS/WHT) or intermediary bank fees are the responsibility of the Client and must be added to the payment value.
  • Arrears & Late Fees: Overdue invoices will accrue interest at a rate of 1.5% per month, calculated daily. If an invoice remains unpaid for more than 14 days, Thinkraft Technologies reserves the right to suspend all development, hosting, and support services.

6. Intellectual Property & Ownership Framework

Thinkraft Technologies operates on a "Full-Transfer" model for project-specific work, while maintaining ownership of the underlying technical foundations that power our studio.

A
Assignment of Work Product

Upon receipt of 100% of the total project fees, Thinkraft Technologies assigns all right, title, and interest in the Work Product (as defined in Section 2) to the Client. This includes all copyrights, trade secrets, and patents specifically related to the custom-built solution.

B
Retention of Studio Background IP

Ownership of Studio Background IP (pre-existing code, frameworks, methodologies) remains exclusively with Thinkraft Technologies. We grant the Client a non-exclusive, perpetual, irrevocable, royalty-free license to use, modify, and distribute any Background IP that is integrated into the final Work Product.

C
Third-Party & Open Source Components

Projects often incorporate third-party assets (stock images, fonts) or Open Source software. These are subject to their respective licenses. Any licensing fees for commercial use of third-party assets are the sole responsibility of the Client.

D
Marketing Rights

Unless otherwise agreed in a separate Non-Disclosure Agreement (NDA), Thinkraft Technologies reserves the right to display the project name, logo, and a high-level summary of the work performed in our professional portfolio, case studies, and marketing materials.

7. Confidentiality & Non-Disclosure Protocol

In the course of our engagement, both parties will be exposed to "Confidential Information." This includes proprietary software, business models, technical architecture, and internal data. Thinkraft Technologies maintains a rigorous confidentiality protocol:

  • Obligation of Non-Disclosure: Neither party shall disclose the other's Confidential Information to any third party (excluding contractors bound by similar confidentiality terms) without express written permission.
  • Standard of Care: Both parties shall use the same degree of care as they use to protect their own information of a similar nature, but no less than a reasonable degree of care.
  • Exclusions: These obligations do not apply to information that is already in the public domain, was independently developed, or is required to be disclosed by law or court order (provided the other party is notified in advance).
  • Duration: The duty of confidentiality survives the termination of any project for a period of three (3) years from the date of final delivery.

8. Warranties, Disclaimers & Post-Launch Support

We stand behind the quality of our engineering, governed by the following technical warranties:

8.1 30-Day Stability Warranty

Thinkraft Technologies warrants that for a period of 30 calendar days following the final delivery ("Warranty Period"), the software will perform substantially in accordance with the specifications in the SOW. During this window, we will fix any critical bugs or non-conformities at no additional cost to the Client.

8.2 Exclusions to Warranty

The warranty is void if: (a) the Client or a third party modifies the code; (b) the issue is caused by a third-party API or hosting failure; or (c) the issue arises from a browser or OS version released after the final delivery date. This warranty does not cover "feature requests" or modifications to the original design scope.

8.3 General Service Disclaimer

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THINKRAFT TECHNOLOGIES DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability: Comprehensive Caps

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THINKRAFT TECHNOLOGIES, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

THINKRAFT TECHNOLOGIES’S TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, SHALL BE STRICTLY LIMITED TO THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY THE CLIENT TO THINKRAFT TECHNOLOGIES FOR THE SPECIFIC PROJECT GIVING RISE TO SUCH CLAIM DURING THE SIX (6) MONTHS PRECEDING THE EVENT.

10. Termination & Project Cancellation

Either party may terminate this Agreement or an individual SOW for any reason with 30 days' written notice.

  • Termination for Convenience: If the Client terminates for convenience, the Client shall pay Thinkraft Technologies for all work performed up to the date of termination, plus any non-cancelable third-party costs or software licenses already purchased for the project.
  • Termination for Cause: Either party may terminate immediately if the other party breaches a material term of this Agreement (e.g., non-payment or breach of confidentiality) and fails to cure such breach within 14 days of receiving written notice.
  • Suspension of Work: We reserve the right to suspend work immediately if payment becomes overdue or if the Client fails to meet critical feedback deadlines, resulting in resource idle time.

11. Force Majeure & Continuity

Thinkraft Technologies shall not be held responsible for any failure or delay in performance of its obligations under this Agreement to the extent that such failure or delay is caused by events beyond its reasonable control, including but not limited to: natural disasters, war, terrorism, civil unrest, government mandates, pandemics, labor strikes, widespread power failures, or major telecommunications infrastructure outages. In such events, we will make reasonable efforts to resume services as soon as circumstances allow.

12. Governing Law & Dispute Resolution Architecture

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of India.

Stage I: Good Faith Mediation

In the event of a dispute, both parties agree to first attempt to resolve the matter through direct, good-faith mediation between the senior management of both entities.

Stage II: Binding Arbitration

If mediation fails to resolve the dispute within 30 days, the matter shall be submitted to binding arbitration in Vadodara, Gujarat, in accordance with the Arbitration and Conciliation Act, 1996. The tribunal shall consist of a sole arbitrator appointed by mutual consent. The language of arbitration shall be English.

Stage III: Exclusive Jurisdiction

Any legal proceedings arising out of this Agreement that are not subject to arbitration shall be brought exclusively in the courts located in Vadodara, Gujarat, India.

Questions Regarding Our Terms?

If you require clarification on any section of this exhaustive document, or wish to discuss a custom Master Services Agreement (MSA) for a large-scale enterprise engagement, our legal desk is available.

Legal Desk

connect@thinkraft.tech

Backup Contact

thinkraftsoftware@gmail.com

Thinkraft Technologies
Statutory Compliance Hub — Vadodara, Gujarat, India